
Refund and Return Policy
Effective Date: February 20, 2025
1. Returns Eligibility
- Items must be returned within 30 days of purchase.
- Products must be unused, in their original packaging, and in resalable condition.
- Proof of purchase is required for all returns.
- Certain items, such as final sale or personalized products, are not eligible for return.
2. Refund Process
- Refunds will be issued to the original payment method within 7-10 business days after the return is received and inspected.
- Shipping fees are non-refundable unless the return is due to a company error or defective product.
- If the return is approved, a confirmation email will be sent with refund details.
3. Exchanges
- Exchanges are allowed for defective or damaged products only.
- To initiate an exchange, contact our customer support team within 7 days of receiving the item.
- If an exchange is not possible, a full refund will be provided.
4. Return Shipping
- Customers are responsible for return shipping costs unless the return is due to an error on our part.
- We recommend using a trackable shipping service for returning items.
- Carvoracity is not responsible for lost or damaged return shipments.
5. How to Initiate a Return
To start a return, please contact us:
Email: info@carvoracity.com
Phone: (352) 343-3258
Address: 30 Janice Ave, Tavares, Florida, 32778
By purchasing from Carvoracity, you acknowledge and agree to this Refund and Return Policy.